Returns & Exchanges

1. We, of course, hope you will be satisfied with your purchase. If for some reason you are not, you have fourteen days from the date you received your order to return the product. 

All accepted returned items will be given store credit or a cash refund

2. You can send the package with the return form to:

Stitching Stories 
Frans van der wielstraat 139 
2033 MS
Haarlem

3. The costs and responsibility of the return shipment is the responsibility of the customer (unless the item is damaged from a manufacturing error).

4. If goods are used, worn, damaged or incomplete we have the right to refuse returned items.

5. The refund will take place after receipt and inspection within 14 working days from the day that your returned package arrived back in our warehouse.